Continuum · Onboarding

Welcome aboard, Halden Foods

Let's get you live on Continuum — your plan, documents, and a direct line to the team, all in one place.

30%
Plan

7

Open steps · 2 for you

0

Documents

2

In Q&A

Sep 6

Renews 2027

This is an example room.Halden Foods is fictional. Tick a step, ask a question, forward it to a colleague: it all works, nothing is recorded, and it resets every night.

For you

Add to my calendar

Summary

Where we left off, and what's next on each side.

Book a meeting

Since last time

Recently completed: “Provision accounts & access”.

What's next — who owns what

Continuum

Open steps on Continuum's side

  • Connect your existing systems · due Sep 22, 2026
  • Run the admin training session · due Sep 25, 2026
  • Run end-user training · due Sep 28, 2026
  • Go-live readiness review · due Oct 1, 2026
  • Go live 🎉 · due Oct 7, 2026

You

Open steps on your side

  • Complete the technical setup checklist · due Sep 19, 2026
  • Confirm your go-live date · due Oct 4, 2026

Mutual action plan

The steps to get you live — either side can add a step or tick one off.

3 of 10 complete

7 steps still to go

30%

  1. Kickoff

    2/2Complete
    2 completed
    • Sep
      10

      Kickoff call & introductions

      Continuum
    • Sep
      13

      Confirm your goals & success metrics

      You

      “Agreed: order backlog under 2 hours at peak, and one screen for stock.”

  2. Configure

    1/3Target: Sep 22, 2026
    • Sep
      19
      today

      Complete the technical setup checklist

      You
      Add to calendar
    • Sep
      22
      in 3 days

      Connect your existing systems

      Continuum
      Add to calendar
    1 completed
    • Sep
      16

      Provision accounts & access

      Continuum

  3. Train

    0/2Target: Sep 28, 2026
    • Sep
      25
      in 6 days

      Run the admin training session

      Continuum
      Add to calendar
    • Sep
      28

      Run end-user training

      Continuum
      Add to calendar

  4. Go-live

    0/3Target: Oct 7, 2026

Your goals

The outcomes we're working toward together — and where we are today.

Order backlog at peak

5 hours/ 2 hours target

Stores live

2 stores/ 14 stores target

Questions

Ask the team anything — pricing, security, timelines. They'll reply here.

  • Ines Okoro

    How is the nightly stock export authenticated? Our security policy needs a named method before I can open the firewall.

    2 days ago

  • Bram van der Duijs · Continuum

    Over SFTP with a key pair we generate per store, rotated yearly. The pack under Security & procurement has the details, and I have added the key setup as a step on our side.

    yesterday

Your team

The people from Continuum working with you — reach out any time.

Bram van der Duijs

Onboarding lead

Your main contact
Message

Sam Achterberg

Solutions engineer

Technical questions
Message

Resources

Everything for our work together in one place — materials from Continuum, recordings, and the files you share.

Everything from your evaluation is still here. Rewatch the calls, and revisit the demo and documents from your evaluation of Continuum any time.

Shared Files & Documents

Shared by you

Drop in anything you'd like Continuum to see — contracts, security reviews, signed docs.

Uploads are off in the example room. Everything else works.

Nothing shared yet — use the button above to send your first file.

Call recaps

Configuration workshopSep 15, 2026

Walked through the order flow with the two pilot stores. Decision: stores confirm orders on the tablet, not by phone. Open question from Ines on how the nightly stock export is authenticated; answered in the room.

Kickoff with Halden FoodsSep 8, 2026

Agreed the goal for the autumn peak: order backlog under two hours and stock on one screen for all 14 stores. Mara owns the store roll-out order; Ines owns the connection to the till system. First store live in three weeks.

Forms to fill in

A few details the team needs from you to move things forward.

Technical setup checklist

What we need from your side before the next store goes live.

Proposal

Review the details, and accept when you're ready to move forward.

Agreed

Halden Foods: ordering and stock, 14 stores

€36,000

Annual licence for 40 users, onboarding for all stores, support with a two-hour response during peak weeks.

12 months, invoiced annually. Cancel with 60 days' notice before renewal.

Accepted by Tom Beck on Sep 6, 2026.

Business case

Why this matters — the outcomes we're building toward together.

Why Halden Foods is doing this

Halden Foods — Business Case for peak-week order handling

Ordering and stock for all 14 stores, before the autumn peak.

  • 01

    Challenge

    Orders pile up on paper during peak weeks

    Impact

    Two weekends of overtime last autumn, and stores ran out of the products that sell.

    Outcome

    Order backlog under two hours at peak

    No overtime weekends; shelves stocked on the days that matter

    How we help: Orders and stock on one screen, with the backlog visible to every store.

    Confirmed by Mara Lindgren

  • 02

    Challenge

    Support cannot see what a store already ordered

    Impact

    Every call starts with a five-minute search.

    Outcome

    One place to look when a store calls

    Calls resolved in one go

    How we help: Store history in the room, shared with support.

    Did we get this right?